Administrative Assistant

$29,781 - $40,859/Yr

State Of Texas - Houston, TX

Full-time - Entry Level

Houston, TX

10,001+ employees

Executive, Legislative, and Other General Government Support

About the position

The Administrative Assistant position at the Texas Department of Family and Protective Services (DFPS) provides essential administrative support to unit supervisors and staff. This role involves routine interaction with DFPS personnel and the public, contributing to the agency's mission of protecting vulnerable populations. The position requires effective multitasking in a dynamic environment and offers opportunities for professional growth within a supportive team.

Responsibilities

• Performs data entry into IMPACT and other electronic programs and systems.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit.
• Functions as the unit timekeeper and processes purchase orders as directed.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support the work of the unit and files related documents.
• Provides program and agency information and/or makes referrals to other community resources.
• Greets visitors, responds to general questions, and directs callers to the proper location.
• Performs other duties as assigned and required to maintain unit operations.

Requirements

• Graduation from high school or equivalent.
• One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.
• Knowledge of computers and skill in using Microsoft Works or Windows environment.
• Skill in working in an office supporting several staff members.
• Ability to effectively handle multiple assignments in a dynamic environment.

Nice-to-haves

• Thirty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience.

Benefits

• Health insurance
• 401(k)
• Employee discount
• Loan forgiveness
• 12 days of paid annual leave
• 12 sick days
• Potential to earn up to four days of administrative leave each year.