Administrative Assistant

$39,520 - $39,520/Yr

Odom Corporation - Boise, ID

Full-time

Boise, ID

Food Manufacturing

About the position

The Administrative Assistant at The Odom Corporation is responsible for facilitating the accurate and efficient distribution of beverage orders to customers at the warehouse. This role involves various clerical and administrative tasks to support day-to-day operations, requiring excellent customer service skills, attention to detail, and strong organizational abilities.

Responsibilities

• Greet customers at the will-call counter in a friendly and professional manner.
• Answer telephone calls from customers, shippers, sales reps, and managers, directing them to the appropriate party.
• Take both internal and external sales orders, accurately entering them into the order processing system and verifying details.
• Process invoices, bills of landing, and other documents related to customer orders and inventory transfers.
• Organize and prepare customer orders for pick-up, verifying that all items match the order details.
• Assist in resolving any customer-related issues to ensure customer satisfaction.
• Perform day-to-day administrative tasks, including filing, scheduling, mail distribution, and basic reporting functions.
• Maintain accurate records of transactions, including invoices, receipts, and legally required documents.

Requirements

• High School Diploma or General Education Degree (GED) preferred; related experience or training in customer service is a plus.
• Previous experience in a warehouse or customer service environment preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with order processing systems and inventory software.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organizational skills and problem-solving abilities.
• Ability to handle and prioritize multiple tasks in a fast-paced environment.
• High level of interpersonal skills to handle sensitive and confidential situations with tact and diplomacy.

Nice-to-haves

• Beverage distribution support experience is a plus.

Benefits

• Pay range $19.00 per hour
• Up to 128 hours of Paid Time Off Annually to start (13 days)
• 9 Paid Holidays
• Medical, Dental, and Vision Benefits
• 401(k) with Employer match