Administrative Assistant

Robert Half - Honolulu, HI

Full-time - Entry Level

Honolulu, HI

Administrative and Support Services

About the position

The Administrative Assistant role at Robert Half in Honolulu, Hawaii, is a contract-to-hire position within the non-profit sector. The primary purpose of this role is to provide comprehensive administrative support to the team, ensuring efficient operations and excellent customer service. The position involves managing calls, scheduling appointments, maintaining client records, and assisting with various administrative tasks.

Responsibilities

• Manage inbound and outbound calls, providing excellent customer service
• Schedule appointments efficiently, ensuring all parties are informed
• Process and maintain confidential client data with utmost accuracy
• Handle payments from clients, ensuring all transactions are recorded accurately
• Assist with the preparation of letters, reports, and certificates
• Maintain comprehensive lists of all clients using Microsoft Excel to prepare reports
• Use Microsoft Outlook for email correspondence and reminders for important deadlines
• Manage a diverse range of tasks under pressure, ensuring all duties are completed in a timely manner
• Provide support to staff and clients, fostering a respectful and efficient work environment
• Assist with additional tasks and duties as assigned.

Requirements

• Proficient in answering inbound calls and handling inbound outbound calls effectively
• Exceptional customer service skills
• Demonstrated ability in data entry
• Proficiency in email correspondence and managing professional communication
• Excellent scheduling skills, with the ability to manage and schedule appointments efficiently
• Proficiency in Microsoft Office Suite including Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Ability to perform administrative tasks effectively
• Experience in a non-profit environment is a plus
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced, dynamic environment
• Strong written and verbal communication skills
• High level of professionalism and integrity
• Ability to work independently and as part of a team
• Willingness to learn and adapt to new tasks or challenges.

Nice-to-haves

• Experience in a non-profit environment is a plus

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan