Administrative Assistant

The Center for Growth and Independence - Benton Harbor, MI

Full-time - Entry Level

Benton Harbor, MI

About the position

The Administrative Assistant plays a crucial role in ensuring the smooth and efficient operation of the office at The Center for Growth and Independence. Reporting to the Human Resource Manager, this position involves addressing employee and client inquiries, maintaining a clean and safe office environment, and serving as the Safety Accessibility Risk (SAR) chair. The Administrative Assistant is responsible for providing necessary resources to employees and fostering a productive work atmosphere.

Responsibilities

• Uphold The Center Star Standards (Service, Team, Attitude, Reliability).
• Advocate for client preferences and choices.
• Know and respect the values of the people served.
• Answer and direct phone calls.
• Provide general support to visitors.
• Open and close the office during normally scheduled workdays at the designated times.
• Handle multiple projects simultaneously.
• Oversee the operation of the building, vehicles, equipment, and supplies by performing preventive maintenance, coordinating repairs, and managing equipment inventories.
• Manage the check-in and check-out process for equipment and supplies, ensuring all items are returned undamaged.
• Collect sign-in/out sheets from employees for record-keeping.
• Serve as the Safety Accessibility Risk (SAR) chair for the company, responsible for maintaining and facilitating the safety committee meetings, audits and required reporting.
• Carry out administrative duties such as filing, typing, copying, scanning, etc.
• Assist Program Managers/Directors as needed.
• Create an annual employee calendar and leadership calendar.
• Create, update, and maintain all forms for The Center as needed.
• Update policies and procedures at least annually or as needed and approved by the Executive Director.
• Maintain relationships, communication, and training to all agencies in The Center facilities.
• Update and maintain all documents in the 'Carf book'. All changes must be approved by the Executive Director.
• Update and distribute the annual report.
• Check mail daily and distribute as necessary.
• Mail all documents, including any mail merges necessary.
• Assist in developing and reporting departmental outcomes.
• Create a check deposit form for the Accounting Assistant as needed.
• Treat all clients and employees with dignity and respect.
• Ensure employees have the supplies and tools to complete their day-to-day tasks.
• Act as a backup for the Clinical Assistant.
• Perform additional duties as assigned.

Requirements

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience in an administrative role or similar position.

Nice-to-haves

• Experience in a healthcare or social services environment.
• Knowledge of safety and accessibility regulations.
• Familiarity with office management procedures.

Benefits

• Health insurance coverage.
• Paid time off and holidays.
• Professional development opportunities.