Administrative Assistant

$40,560 - $40,560/Yr

Staywell Health Center - Waterbury, CT

Full-time

Waterbury, CT

Ambulatory Health Care Services

About the position

The Administrative Assistant will play a crucial role in supporting the operations of community programs at StayWell Health Center. This position requires independent judgment and initiative to perform a variety of secretarial, reception, and office management tasks. The role emphasizes excellent customer service and involves scheduling, data entry, and coordination of activities to ensure smooth program operations.

Responsibilities

• Utilize independent judgment and initiative in performing diversified secretarial and office management tasks.
• Maintain excellence in customer service while assisting with meeting scheduling and program performance evaluation.
• Provide general clerical support and manage telephone communications effectively.
• Act as a common access point for community participants in the Waterbury Health Access Program/Community Care Team.
• Perform light telephone patient screening and support weekly to assist team management of patients.
• Provide diversified secretarial support using various computer programs including Office, Access, Excel, and EHR systems.
• Screen telephone calls and respond to routine requests for information.
• Maintain records and data to facilitate efficient office operations.
• Coordinate and schedule appointments for staff and group meetings as needed.
• Monitor and manage multiple staff calendars for effective scheduling.
• Manage office supplies and equipment needs, including tracking inventory and submitting orders for approval.
• Assist in the hiring of new staff by coordinating interviews and managing access request forms.
• Assist with coordination of special program functions and outreach events as assigned.
• Collaborate with the program team to promote effective working relationships and meet program goals.
• Maintain program knowledge to communicate effectively with patients and providers about program access and enrollment.
• Assist in data entry of client information into Unite Us as needed.

Requirements

• Experience with Microsoft Excel and PowerPoint (1 year preferred).
• Strong organizational and communication skills.
• Ability to work collaboratively as part of a team.
• Experience in customer service and patient interaction.

Nice-to-haves

• Knowledge of EHR systems (training provided).
• Bilingual in Spanish.

Benefits

• Competitive hourly wage starting from $19.50 per hour.
• Full-time employment with a consistent schedule from Monday to Friday.