Administrative Assistant

$37,440 - $41,600/Yr

Installed Building Products - Visalia, CA

Full-time - Entry Level

Visalia, CA

Food and Beverage Retailers

About the position

The Administrative Assistant at Broken Drum Insulation is responsible for managing dispatch and scheduling for residential and commercial job orders. This role involves collaborating with various stakeholders, maintaining job order paperwork, and ensuring effective communication throughout the process. The position is integral to the operational efficiency of the company, providing support to insulation crews and ensuring customer satisfaction.

Responsibilities

• Build and manage schedules for residential and commercial job orders.
• Oversee and maintain all job order paperwork from start to finish.
• Collaborate and communicate with builders, sales personnel, and insulation crews regarding job order status.
• Collect, check, and organize documentation for incoming and outgoing job orders.
• Create daily crew schedules and manage jobCORE phases for repairs or extra materials.
• Upload insulation certificates to Cal Certs for Quality Insulation tracts.
• Issue insulation certificates and distribute them to customers once jobs are paid.
• Track and maintain DOT information.
• Answer phones and interact with customers.

Requirements

• High School Diploma or GED required.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office products including Word, Excel, PowerPoint, and Outlook.
• Ability to adapt to changing situations, workflows, and deadlines.
• Strong customer service skills and a positive response to situations.
• Strong organizational and data entry skills.
• Ability to work independently and as part of a team.
• Attention to detail.

Nice-to-haves

• Spanish proficiency is a plus.

Benefits

• Paid holidays
• Health insurance
• Dental insurance
• Vision insurance
• Opportunities for advancement
• Retirement plan