Administrative Assistant

Horizon Health Services • Tonawanda, NY

475d • $36,504 - $38,584

About The Position

The Administrative Assistant at Horizon Health Services plays a crucial role in creating exceptional patient experiences by welcoming visitors and supporting the clinic's operations. This position involves working in a fast-paced environment, assisting with various administrative tasks, and ensuring smooth communication between patients and clinical staff. The role is designed for individuals who are passionate about making a difference in the lives of others, particularly in the mental health and substance use treatment fields.

Requirements

• High school diploma or GED required.
• 2 years of experience in customer service or behavioral health field.

Nice To Haves

• Experience with Electronic Health Records (EHR) and web-based systems.
• Strong communication and interpersonal skills.

Responsibilities

• Welcome all visitors to the clinic to create an exceptional patient experience.
• Oversee all scheduled appointments and assist with medication refill requests from patients and pharmacies.
• Prepare charts and record requests as needed.
• Support the day-to-day needs of clinical and medical staff, managing administrative responsibilities.
• Handle insurance and billing disputes, schedule appointments, and coordinate transportation needs.
• Engage in creative problem-solving to support overall clinic operations.

Benefits

• Loan assistance
• Paid holidays
• Paid time off
• Profit sharing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED