State of North Carolina - Catawba, NC

posted about 1 month ago

Full-time - Entry Level
Catawba, NC
Executive, Legislative, and Other General Government Support

About the position

The Administrative Associate II position at the North Carolina Department of Military and Veterans Affairs is responsible for providing administrative support to the Veterans' Service Center in Hickory, NC. This role involves composing and formatting correspondence, managing records, processing mail, and maintaining data reports. The position requires proficiency in Microsoft Office and the ability to work independently while handling daily public interactions.

Responsibilities

  • Compose and format letters, reports, and records for the Veterans' Service Center.
  • Establish and maintain paper and electronic files for correspondence.
  • Process mail for the assigned veterans service center.
  • Use a computer to type reports and spreadsheets, and develop and maintain data reports.
  • Conduct internet research and update NC DMVA's web-based programs.
  • Provide daily public contact via in-person, telephone, and email communications.

Requirements

  • High school diploma or GED and one year of administrative experience, or an equivalent combination of education and experience.
  • Documented experience with Microsoft Office, including Access, Word, and Excel.
  • Experience in completing and maintaining records and reports.
  • Ability to interpret and explain policies, procedures, and laws to clients and staff.
  • Demonstrated experience in letter writing with correct spelling, punctuation, and proofreading.
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