Administrative Clerk

$36,920 - $36,920/Yr

Serco - New Orleans, LA

Full-time - Entry Level

New Orleans, LA

Professional, Scientific, and Technical Services

About the position

The Administrative Clerk position at Serco involves providing essential administrative support to the Navy Recruiting Command in New Orleans, LA. The role focuses on engaging in high-profile administrative projects, ensuring effective communication, and maintaining organized records to facilitate the recruiting process. The position requires a proactive approach to managing correspondence, scheduling, and data management, contributing to the overall success of the recruiting efforts.

Responsibilities

• Provide direct support to program administrators by offering administrative services to type, edit, and distribute a variety of correspondence under established guidelines.
• Prepare personal awards based on an awards template and engrave names and command logos on plaques according to standard operating procedures.
• Answer and direct incoming telephone calls and visitors.
• Schedule and plan meetings/appointments, including conference calls.
• Liaise with staff members, applicants, and the general public on a daily basis.
• Develop and maintain filing systems for applicant files, general correspondence, forms, reports, and other materials as directed.
• Assist with distribution, photocopying, faxing, mailing, and preparation of routine correspondence and outgoing materials.
• Coordinate, compile, and maintain data for submission in monthly/quarterly/annual reports.
• Assist with screening, reviewing, and verifying the accuracy of applicant enlistment paperwork and update documents using secure automated personnel data systems.
• Organize, collect, analyze, and present statistical information related to applicant tracking, goal attainment, and marketing analysis for officer and enlisted programs.
• Prepare reports for Program Managers and higher-level personnel regarding recurring problems, corrective actions taken, and resource needs to meet recruiting objectives.
• Obtain workload data and track progress in meeting objectives using web-based Navy applications and other commercially available programs.

Requirements

• The ability to obtain and maintain a DoD Secret clearance.
• A high school diploma or GED.
• 0-2 years of experience.

Nice-to-haves

• High proficiency in Microsoft Office suite including Word, Excel, Outlook, Access, PowerPoint, Visio, and SharePoint Workspace.
• Experience editing and formatting documents in accordance with SECNAV awards instruction and Navy Correspondence Manual.

Benefits

• Hourly pay rate of $17.75/hour plus an additional $4.23/hour for Health and Welfare (H&W).