Integrity Marketing Group - Norfolk, NE
posted 16 days ago
Norfolk, NE
Professional, Scientific, and Technical Services
About the position
This role is responsible for providing a high level of office support and service for our customers by receiving, reviewing, filing and submitting contracts, licenses, applications and various other types of paperwork.
Responsibilities
- Compiles and verifies accuracy of data to be entered, compares data entered with the data from documents to ensure accuracy.
- Contacts customers to resolve questions, inconsistencies, or missing data from documents they submit.
- Enters data from documents into PAS (Premier Agency System) following formats displayed on screen.
- Keeps record of work completed, enter information into database, files or routes documents after entry.
- Creates, updates and helps manage online contracts, carriers, products, and creating agency links within the online system.
- Responds to customer inquiries regarding the status of submitted documents.
- Completes any additional projects, processing or tasks assigned by Contract & Licensing Manager.
Requirements
- Exhibits sound and accurate judgement, includes appropriate people in decision-making process.
- Conveys a friendly, positive attitude while maintaining professionalism at all times.
- Strong customer service skills to respond promptly to customer needs.
- Ability to demonstrate accuracy and thoroughness.
- Follows policies and procedures, completes administrative tasks correctly and completes work in a timely manner.
- Supports organization's goals and values.
- Maintains confidentiality.
- Ability to motivate others to meet demands and deadlines.
- Ability to prioritize duties.
Nice-to-haves
- Prior administrative experience preferred but not required.
- Secondary Education in a Business related area of study preferred but not required.
Benefits
- Competitive compensation package.
- Benefits that make work more fun and give you and your family peace of mind.
