Administrative Coordinator - Clinic

$36,317 - $53,893/Yr

Rutland Regional Medical Center - Rutland, VT

Full-time

Rutland, VT

Hospitals

About the position

The Administrative Coordinator plays a crucial role in providing operational and administrative support to the front and back office staff within clinics. This position is responsible for managing day-to-day operations, including scheduling for employees, patients, and providers, as well as addressing coverage issues and workflow coordination. The coordinator will also work closely with leadership to implement policies and procedures related to administrative functions, manage change, and support process improvements.

Responsibilities

• Assist in the management of day-to-day front and back office operations.
• Coordinate employee, patient, and provider schedules.
• Address coverage issues and workflow coordination.
• Support workflow, systems, and processes related to administrative functions.
• Work with leadership to implement policies and procedures for administrative functions.
• Assist in managing change and process improvement initiatives.
• Document administrative processes and changes.

Requirements

• Associates Degree or equivalent experience required.
• Three years of administrative coordination experience in a physician practice, outpatient clinic, business office, or similar setting required.
• Customer service experience required.
• Experience with healthcare software applications preferred.
• Demonstrated keyboarding ability of 45 wpm.
• Strong knowledge of basic computer skills.
• Ability to handle confidential materials discreetly.
• Ability to manage multiple priorities and assignments.
• Excellent verbal and written communication skills.
• Experience in supporting peer staff members in improvement initiatives.
• Demonstrated problem-solving skills and critical thinking.
• Strong customer service skills.
• Ability to communicate effectively with patients and all levels of employees.

Nice-to-haves

• Medical terminology knowledge preferred.
• Experience in a physician practice or outpatient clinic strongly preferred.