Administrative Coordinator for Growing Orthodontic Practice

$45,760 - $52,000/Yr

Inspired Orthodontics- Bellevue - Bellevue, WA

Full-time - Entry Level

Onsite - Bellevue, WA

About the position

The Administrative Coordinator at Inspired Orthodontics is a vital role within a growing orthodontic practice in Bellevue, WA. This position supports various coordinators, manages patient interactions, and ensures smooth operations at the front desk. The ideal candidate is a team player who values learning and collaboration, contributing to a fun and energetic office atmosphere.

Responsibilities

• Provides support for the Scheduling Coordinator, New Patient Coordinator, and Treatment Coordinator.
• Runs daily, weekly, and monthly reports and provides necessary follow up with patients and parents.
• Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals.
• Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures.
• Schedules and adjusts patient appointments to maximize patient care.
• Prepares correspondence, texts, emails, and other documents, as requested by the doctor.
• Uses computer or fax to transmit information or documents when requested.
• Keeps the front desk and reception areas clean.
• Performs necessary duties associated with checking patients in and out.
• Adheres to all safety and health regulations.
• Keeps staff and doctor informed of scheduling problems, issues, or concerns.
• Uploads radiographs and correspondence from patients and referring offices.

Requirements

• Knowledge of English composition, grammar, spelling, and punctuation.
• Skilled in the use of standard office equipment including telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software).
• Ability to maintain composure and professionalism when exposed to stressful situations.
• Ability to engender trust from the doctors, co-workers, and patients.
• Maintain confidence with the patient regarding the abilities of doctor(s) and staff.
• Ability to work cooperatively with management, staff, and patients.
• Ability to prioritize, organize, and complete tasks in a timely and independent manner.
• Ability to accept constructive criticism.
• Ability to understand and follow written and verbal instructions.
• Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality.
• Ability to communicate and express thoughts and ideas competently.
• Ability to quickly grasp relevant concepts regarding duties and responsibilities.
• Ability to greet visitors professionally and courteously.

Benefits

• 401(k) matching
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Vision insurance