Administrative Medical Coordinator

$45,594 - $56,992/Yr

Sb Clinical Practice Management Plan - Stony Brook, NY

Full-time

Stony Brook, NY

About the position

The Administrative Medical Coordinator plays a vital role in supporting the Pediatric Subspecialty Division at Stony Brook Children's Service. This position involves providing administrative and clinical support to a team of healthcare professionals, ensuring efficient patient care coordination, and maintaining high standards of customer service. The coordinator acts as a liaison within the department, facilitating communication and managing various administrative tasks to enhance the overall functioning of the division.

Responsibilities

• Provides administrative and clinical support to physicians, nurse practitioners, fellows, and support staff.
• Serves as a divisional coordinator for all divisional needs and acts as a liaison within the department.
• Facilitates medication refill and prescription renewal needs.
• Handles requests from school nurses to prepare necessary forms and documentation.
• Works with outside home care agencies to facilitate orders for medication and equipment.
• Processes paperwork for requests for medical equipment.
• Keeps providers updated regarding patient insurance issues.
• Follows up with patients' primary care physicians to exchange consult notes and progress records.
• Notifies Practice Manager/Office Manager of any particular insurance issues or updates.
• Ensures all documents, records, test, and lab results are appropriately documented in the electronic medical record.
• Ensures that quality assurance requirements are met.
• Coordinates and implements marketing communication projects.
• Organizes and assists with special events for the division and department.
• Assists in business planning initiatives as directed.
• Provides direct contact support for the division and department by answering telephones and directing callers.
• Obtains insurance pre-authorizations/referrals from managed care plans for required services.
• Works with insurance companies regarding denials and appeals process for medications and supplies.
• Schedules procedures, testing, biopsies, injections, and infusions.
• Coordinates patient care for all procedures and testing, ensuring patients are prepared for their appointments.
• Optimizes administrative care coordination by identifying scheduling opportunities and ensuring proper utilization of patient slots.

Requirements

• High school diploma or equivalent.
• 3 years of administrative experience.
• Prior authorizations experience.
• Patient coordination experience including procedural and service scheduling.

Nice-to-haves

• Associate's Degree.
• Knowledge of population and public health principles including management of quantitative data and program evaluation.
• Demonstrated expertise in managing Outlook calendars.
• Experience managing high call volume.
• EMR experience and excellent computer skills.
• Spanish language proficiency.

Benefits

• Marketable compensation programs based on relevant experience and education.