Administrative/Office Assistant - Monster Tree Service of Rochester

$37,440 - $41,600/Yr

Monster Tree Service

Full-time - Entry Level

Administrative and Support Services

About the position

Monster Tree Service of Rochester is seeking a dedicated Administrative/Office Assistant to support the Owner and enhance customer service operations. This role is integral to the team, providing business assistance and ensuring effective communication with customers and employees. The position offers an excellent opportunity for professional growth within a dynamic and environmentally conscious company.

Responsibilities

• Assist the Owner with daily tasks such as scheduling and customer service.
• Represent the Monster Tree Service brand by providing outstanding customer support, answering calls and scheduling estimates or service appointments.
• Manage Arborist's calendar.
• Filing and maintenance of critical Customer information on estimates, invoices and receipts.
• Maintain on-going phone and email communication with current and prospective customers.

Requirements

• Office experience in an administrative or customer service capacity helpful but will train the right person.
• Proficiency in Microsoft Office Suite.
• Experienced in QuickBooks.
• Familiarity with the local area.
• Strong interpersonal and communications skills are essential.
• A problem solver with a keen eye for detail.
• Highly reliable and organized.

Benefits

• Competitive wages commensurate with experience ($18-20/hr depending on experience).
• Training and year-round employment.
• State-of-the-art equipment.
• Positive and respectful work environment.