Administrative Office Assistant

Agat International Limited - Tempe, AZ

Full-time - Entry Level

Tempe, AZ

Professional, Scientific, and Technical Services

About the position

AGAT Laboratories is seeking a proactive, organized, and results-driven Administrative Office Assistant to support the establishment of its new location in Tempe, AZ. This role involves providing customer service, managing office operations, and ensuring effective communication between the branch and corporate headquarters. The ideal candidate will have strong leadership skills and experience in administration, contributing to the growth of the company in a new market.

Responsibilities

• Provide front counter customer service for clients, prospects, and visitors.
• Assist with client inquiries, address concerns, and escalate issues to the appropriate department as needed.
• Perform general office duties such as answering phones, managing emails, scheduling meetings, and coordinating appointments.
• Coordinate with external vendors and service providers for office supplies, maintenance, and other services.
• Prepare samples for shipping and coordinate shipping logistics.
• Oversee the environmental condition of the facility/building.
• Ensure the office is well-organized, stocked with necessary supplies, and adheres to health and safety protocols.
• Communicate branch office needs to corporate headquarters and other locations, ensuring timely communication and reporting.
• Conduct research, assemble and analyze data to prepare reports and documents.
• Review standard operating procedures and assist in implementing improvements.

Requirements

• Minimum of high school diploma; post-secondary education is preferred.
• Supervisory experience is a strong asset.
• Strong communication skills.
• Ability to multitask and meet deadlines with strong time management skills.
• Proficiency with Microsoft Office.
• Valid driver's license with a clean driving record.
• Comfortable working alone as well as with a team.
• Ability to lift and carry up to 50 lbs.