Administrative/Office Manager

$35,000 - $35,000/Yr

Good Faith Management - Augusta, GA

Full-time - Entry Level

Augusta, GA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Administrative/Office Manager at Good Faith Management, LLC is responsible for ensuring smooth daily operations and exceptional customer interactions within the office. This role emphasizes administrative support, customer service, and office management, contributing to the overall efficiency and effectiveness of the organization.

Responsibilities

• Manage general office operations, including maintaining office supplies, scheduling appointments, and organizing files.
• Prepare and process documents, correspondence, and reports as needed.
• Assist with invoicing, expense tracking, and basic bookkeeping tasks.
• Answer customer inquiries via phone, email, or in-person, providing accurate and friendly assistance.
• Address and resolve customer concerns or escalate issues to the appropriate team.
• Maintain a positive and professional demeanor in all customer interactions.
• Oversee the cleanliness and organization of the office space.
• Coordinate with vendors and service providers to ensure timely maintenance and deliveries.
• Manage incoming and outgoing mail and packages.
• Assist with onboarding new employees, ensuring they have the necessary resources and information.
• Coordinate team meetings, prepare agendas, and record minutes.
• Support special projects and initiatives as needed by the management team.

Requirements

• Proven experience in an administrative, office management, or customer service role.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with office software, including Microsoft Office Suite and email platforms.
• Ability to prioritize tasks, multitask, and work independently with minimal supervision.
• A friendly and approachable demeanor with a customer-first attitude.