Administrative Project Coordinator (Quality Control)

HDR - Boston, MA

Full-time

Boston, MA

Professional, Scientific, and Technical Services

About the position

As an Administrative Project Coordinator focused on Quality Control at HDR, you will play a vital role in supporting the Quality Records Coordinator (QRC) and the New England team in ensuring that all projects adhere to the highest standards of quality management. Your responsibilities will include assisting in the organization and execution of zero percent, quarterly, and critical project review meetings, as well as conformance review meetings. You will be instrumental in managing documentation throughout the project lifecycle, ensuring that all records are accurate and up-to-date. In addition to meeting support, you will help develop new processes and procedures tailored for the New England offices, contributing to the continuous improvement of our Quality Management System (QMS). You will assist Project Managers in creating comprehensive project plans, including Project Management Plans (PMP), Quality Management Plans (QMP), and Risk Management Plans (RMP). Your role will also involve identifying best practices for project execution and ensuring that Quality Assurance (QA) and Quality Control (QC) activities are properly scheduled and completed using the Quality Management Information System (QMIS). Your support will extend to updating local department processes to align with QMS requirements and addressing any inquiries related to policies and procedures. By monitoring loss trends due to quality-related issues, you will help identify local training and improvement opportunities, ensuring that HDR maintains its commitment to quality and excellence in all projects. This position requires a proactive attitude and a commitment to being an active participant in our employee-owned culture, as collaboration is key to our success.

Responsibilities

• Assist the QRC in all zero percent, quarterly, and critical project review meetings and follow-ups.
• Assist the QRC in all conformance review meetings and follow-ups.
• Support and follow up with the New England team on the control of documentation throughout the project lifecycle.
• Assist the QRC to develop new process and procedures for the New England offices.
• Assist and support the development and implementation of the organizations Quality Management System (QMS).
• Assist the Project Managers in the development of project plans, including Project Management Plans (PMP), Quality Management Plans (QMP), and Risk Management Plans (RMP).
• Aid Project Managers in identifying best practices for their projects upon request.
• Assist the Quality Records Coordinator (QRC) in the proper scheduling and completion of Quality Assurance (QA) and Quality Control (QC) activities through the department's use of the Quality Management Information System (QMIS).
• Support the QRC in updating local department processes to facilitate the implementation of Quality Management System (QMS) requirements, including the information Lifecycle Governance (ILG).
• Help Project Managers who need assistance in correctly implementing Quality Management System (QMS) and local department process requirements.
• Assist in addressing staff inquiries or issues related to policies and procedures associated with the organization's QMS.
• Support the QRC in identifying local opportunities for training and improvement by monitoring loss trends due to quality-related issues.
• Perform other duties as needed.

Requirements

• Associate degree in a closely related field or combination of education and relevant experience.
• A minimum of 1 years related experience.
• Proficiency in Microsoft Word and Excel.
• An attitude and commitment to being an active participant of our employee-owned culture is a must.

Nice-to-haves

• Bachelor's degree preferred.
• Local candidates preferred.

Benefits

• Opportunities for career growth and development.
• Employee ownership culture that encourages collaboration and contribution.