Totta Hardwoods - Kansas City, MO

posted about 1 month ago

Full-time - Entry Level
Remote - Kansas City, MO

About the position

The Administrative Sales & Marketing Assistant will support the sales and marketing teams by providing administrative assistance, coordinating marketing activities, and ensuring the smooth operation of daily functions. This role is ideal for a detail-oriented, tech-savvy individual who is customer-focused and eager to contribute to the company's growth.

Responsibilities

  • Follow-up on inbound sales leads and schedule customer consultations.
  • Manage the customer database, ensuring all client information is accurate and up to date.
  • Track sales leads and provide regular reports on sales performance and pipeline.
  • Manage calendars and schedule appointments as directed.
  • Assist in the development and execution of marketing campaigns, including digital and print materials.
  • Help manage social media accounts and monitor engagement metrics.
  • Update and maintain content on the company website and internal systems.
  • Support email marketing efforts by creating or editing email templates and coordinating distribution.
  • Schedule and coordinate meetings and events for the sales and marketing teams.
  • Handle incoming inquiries (via email, phone, etc.) and direct them to the appropriate team member.
  • Manage inventory of marketing materials and promotional products.

Requirements

  • High school diploma or equivalent.
  • 1-2 years of experience in administrative support, sales, or marketing.
  • Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail).
  • Experience with CRM software and marketing automation tools (ActiveCampaign, Google Analytics, etc.) is a plus.
  • Familiarity with social media platforms and digital marketing practices.
  • Knowledge of design software (Adobe Suites, Sketch, Canva) is a plus.
  • Excellent customer service skills, focusing on building positive relationships with clients.
  • Strong organizational and time management skills with the ability to prioritize multiple tasks.
  • Excellent written and verbal communication skills.
  • Attention to detail and a high level of accuracy in work.
  • Ability to work effectively both independently and as part of a team.
  • Proactive and self-motivated, with a strong customer service orientation.
  • Must have a valid driver's license and reliable transportation.

Nice-to-haves

  • Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience).
  • Knowledge of the flooring industry, products, and installation techniques.

Benefits

  • Competitive salary.
  • Comprehensive health, dental, and retirement plans.
  • Paid time off.
  • Professional development opportunities and training programs.
  • Dynamic and inclusive work environment fostering creativity and innovation.
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