Administrative Secretary I

Beth Israel Lahey Health - Woburn, MA

Full-time

Woburn, MA

Ambulatory Health Care Services

About the position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. According to established policies and procedures, provides general secretarial and clerical support for Hospital Departments. Schedules patient appointments and processes billing of patient charges. Supports the department in various clerical functions.

Responsibilities

• Exemplifies Winchester Hospital's values and Service Excellence standards.
• Complies with all Winchester Hospital policies and the Code of Business Conduct.
• Takes responsibility for own safety as well as the safety of patients, patients' family, co-workers, physicians and other customers.
• Types support data (phone lists, lab test works sheets etc.) for the department.
• Organizes work load to comply with deadlines and priorities established by superiors.
• Registers patients, prepares charts if necessary and reviews basic personal information with patient.
• Schedules patient appointments and Hospital admissions according to established procedures.
• Coordinates scheduling of diagnostic, therapeutic or surgical procedures by working in cooperation with physicians, patients and other Hospital departmental personnel.
• Prepares notices for department and mailings for distribution.
• Maintains and updates patient and correspondence files, general and subject files, committee files and a small library of journals and relevant reprints.
• Receives and screens visitors and telephone calls, and notifies appropriate personnel or records messages.
• Responds to general inquiries by relating or referring to established policies and procedures.
• Orders supplies, sorts and distributes mail if necessary.
• Faxes and distributes incoming faxes to appropriate person.
• Participates in mandatory training requirements as per hospital/unit policies.
• Engages in continuing education/inservices to enhance knowledge.
• Attends staff meetings and participates in performance improvement initiatives.
• Assists in the orientation of new staff, students and/or volunteers.

Requirements

• High School Diploma with knowledge of computers and basic office practice.
• Requires excellent customer skills.
• Ability to handle multiple tasks at the same time.