Administrative Secretary, Patient Access Services

$43,680 - $48,880/Yr

RWJBarnabas Health - Jersey City, NJ

Full-time - Entry Level

Jersey City, NJ

Hospitals

About the position

The Administrative Secretary for Patient Access Services plays a vital role in supporting the Patient Access Director and the department by performing various secretarial and administrative duties. This position is essential for ensuring smooth operations within the Patient Access Department, contributing to efficient patient access processes, and enhancing the overall patient experience.

Responsibilities

• Scheduling and coordinating meetings, conferences, and appointments for the Patient Access team.
• Preparing and editing correspondence, reports, and presentations.
• Managing incoming and outgoing mail and packages.
• Assisting with budget tracking and expense reports.
• Coordinating itineraries for the Patient Access Director.
• Maintaining office equipment and arranging for repairs when necessary.
• Supporting special projects and initiatives within the Patient Access Department.
• Organizing and maintaining confidential files and records.
• Assisting in the preparation and distribution of meeting agendas and minutes.
• Providing administrative support during departmental audits and inspections.
• Facilitating communication between departments and external partners.
• Assisting with patient inquiries and directing them to the appropriate area/personnel for resolution.
• Ordering office supplies and computer hardware when necessary.
• Taking phone calls and messages for the Patient Access Director.
• Collaborating with Human Resources for the recruitment of potential new hires.
• Arranging the onboarding, orientation, and training of new hires.
• Assisting in the training and supervision of volunteers.
• Demonstrating good communication and customer service skills.
• Performing all other duties as directed by the Patient Access department's Director and/or Manager.

Requirements

• High School Diploma or equivalent.
• Five (5) years of secretarial experience required, preferably within a hospital setting.
• Knowledgeable in Microsoft Excel and Word.

Benefits

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through Partners such as NJ Devils, NJ PAC, Verizon, and more!