City Of Olathe - Olathe, KS

posted 6 days ago

Part-time - Entry Level
Olathe, KS

About the position

The Administrative Support II position at the City of Olathe's Fire Administration, Logistics Division, is a part-time role designed to provide essential administrative and customer service support. This position plays a crucial role in maintaining efficient operations within the department, assisting both staff and the public with inquiries, and ensuring smooth communication and logistics for various departmental activities.

Responsibilities

  • Receive and route phone calls and voicemails for the Fire Administration staff and programs.
  • Assist the public and provide information on departmental policies and procedures as required.
  • Perform a wide variety of general clerical work including maintenance of accurate and detailed files, logs, manuals, and records for ongoing departmental processes.
  • Assist with vendor utilization including workflows for coordinating services for the department.
  • Assist with coordination of logistics for special projects, meetings, and events.
  • Support department participation in city-wide initiatives.
  • Review current procedures to identify gaps and opportunities for improvement.
  • Answers phones, refers calls, gives standard information in response to phone, email, and in-person inquiries; acts as back-up to other administrative positions.
  • Copies and collates documents; sorts and distributes mail and other time sensitive material(s).
  • Maintains files both public and confidential, distributes reports, and processes transactions into systems; types form letters, labels, mail merges and correspondence; proofreads information; schedules meetings; interviews, and other functions.
  • Maintains professional communication with other city departments and personnel and various outside agencies.

Requirements

  • One year of administrative or other relevant experience is required.
  • Excellent computer skills including Microsoft Office (Word & Excel) are required.
  • Strong customer service and telephone skills are necessary.
  • A high school diploma or equivalent is required.

Nice-to-haves

  • Proficiency with verbal and written English language required.
  • Additional proficiency with Spanish and American Sign Language preferred.

Benefits

  • Paid time off
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