Administrative Support Manager, School of Global Languages, Literatures, and Cul

$51,000 - $81,500/Yr

Pennsylvania State University - State College, PA

Full-time - Manager

State College, PA

Educational Services

About the position

The Administrative Support Manager at the School of Global Languages, Literatures, and Cultures (SGLLC) is responsible for managing and overseeing the administrative support activities and operations of the unit. This role involves working closely with department heads to ensure effective administration, budget management, and compliance with university policies. The position requires strong organizational and leadership skills to support the daily functions of the SGLLC, which comprises multiple academic departments and programs.

Responsibilities

• Oversee daily administrative functions for all units within the SGLLC.
• Develop and maintain administrative management procedures, ensuring compliance with university and college policies.
• Direct, supervise, and evaluate the work of support staff; serve as the human resource contact on staff issues.
• Manage departmental and program finances and budgets, maintaining accountability for all budget expenditures.
• Manage external grants and awards, ensuring compliance with sponsoring agency requirements and university policies.
• Plan, prioritize, and coordinate office moves and facilities issues, including audio/visual technology support.
• Act as liaison with various College and University offices, including Human Resources and Research and Graduate Studies.
• Oversee administrative support staff work involving departmental support, financial activities, and faculty affairs.
• Establish workplace norms that promote excellent customer service.

Requirements

• Minimum of an Associate Degree and eight years of relevant experience, including three years of supervisory experience, or an equivalent combination of education and experience.
• Excellent leadership, communication, and people management skills.
• Demonstrated ability to be proactive and take initiative.
• Detail-oriented with a genuine appreciation for working with diverse audiences.

Nice-to-haves

• Additional education and/or experience for higher-level positions.
• Commitment to building an inclusive, equitable, and diverse campus community.

Benefits

• Medical, dental, vision, and retirement plans
• 75% tuition discounts for employees and their dependents
• Generous vacation and sick time
• 15 paid holidays/campus closure days