Administrator and Operations Coordinator, $55K+

$55,000 - $65,000/Yr

Express Employment Professionals - Carmel, IN

Full-time - Entry Level

Carmel, IN

Administrative and Support Services

About the position

The Administrator and Operations Coordinator will play a crucial role in the efficient functioning of day-to-day operations at a leading hard goods manufacturer. This position involves supporting various departments to ensure seamless operations, particularly in sales order management, purchasing coordination, customer service, and freight logistics. The role offers an opportunity to make a significant impact in a small and growing company.

Responsibilities

• Review and process customer purchase orders, ensuring accuracy.
• Create new product numbers and bills of materials for orders.
• Verify pricing, lead times, and enter orders.
• Generate shipping documents and close completed orders.
• Determine material needs for projects and stock.
• Collaborate on supplier selection for projects.
• Manage purchasing quantities, inventory levels, and quality.
• Prepare and issue purchase orders, monitor supplier status.
• Receive shipments, reconcile receipts, and process supplier invoices.
• Handle customer inquiries, providing information and resolving issues.
• Process returns and exchanges (RMAs).
• Manage inbound and outbound freight logistics, including scheduling and monitoring.
• Develop and maintain SOPs for freight operations.
• Identify opportunities to enhance freight performance.
• Provide accurate management and performance information.

Requirements

• Associate's Degree or equivalent in a related field; Bachelor's Degree preferred.
• 5-7 years of relevant experience preferred, especially in discrete manufacturing and assembly.
• Experience in order processing, purchasing, inventory management, customer service, basic cost accounting, and basic project management.
• Knowledge of mechanical technology, manufacturing management and control, and information management technology (Excel, ERP systems).
• Excellent written communication skills and ability to thrive in a fast-paced team-oriented environment.
• Strong quality and attention to detail, organizational skills, planning abilities, analytical thinking, and decision-making.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• 15 days PTO
• Company performance incentives