Administrator-Hexagon System

Tallgrass Energy - Lakewood, CO

Full-time

Lakewood, CO

Oil and Gas Extraction

About the position

The Hexagon System Administrator at Tallgrass Energy is a pivotal role responsible for the development and maintenance of the organization's Asset Information Model (AIM) software. This position requires a proactive approach to ensure optimal performance of the Hexagon SDx Application Suite (SDX) environments, which is essential for improving organizational efficiency and enhancing access to critical information. As a subject matter expert, the System Administrator will collaborate closely with various departments, including Operations, Engineering Project Management, and Information Technology (IT), to establish and expand the role of Hexagon within the organization. In this role, the administrator will monitor system health, troubleshoot issues, and work on integrating Hexagon SDx with other systems and tools. The responsibilities include configuring and maintaining the Hexagon SDx system platform, managing user accounts, and providing technical support. The administrator will also be involved in the analysis, design, installation, and implementation of the Asset Information Model software, ensuring that design and drawing data are effectively integrated into the SDx system. Additionally, the role involves liaising with vendors for software implementation and resolving adaptation issues, conducting failure mode analysis, and ensuring compliance with industry standards and regulatory requirements. The Hexagon System Administrator will also be responsible for SQL and Oracle database management, developing reports using Microsoft Power BI, and performing preventative maintenance on the system. This position is crucial for maintaining the integrity and security of corporate data in accordance with IT security policies, and it requires a strong commitment to continuous improvement and collaboration across departments.

Responsibilities

• Proactively monitor system health and troubleshoot issues to ensure optimal performance.
• Work closely with other departments to integrate Hexagon SDx with other systems and tools.
• Collaborate with key stakeholders to confirm roadmap and prioritization of continuous improvement.
• Configure and maintain the Hexagon SDx system platform.
• Manage all user accounts, respond to user requests, and provide technical support to the field.
• Provide analysis, design, installation, development, implementation, configuration, training, support, upgrades, and administration of the Asset Information Model software - Hexagon SDx.
• Provide guidance and support to integrate design and drawing data into SDx including P&IDs, metadata, tag information, and document management updates.
• Support application design, coding, and testing of solutions.
• Liaise with vendors to efficiently implement new software products or systems and resolve adaptation issues.
• Establish and define AIM procedures for end users.
• Conduct failure mode and root cause analysis on system failures and downtime when applicable.
• Ensure that corporate data is secured in accordance with IT Security policies.
• Provide SQL & Oracle database management, optimization, tuning, data integrity, migration, and loading to SDx database.
• Support data transformation and load for import into Hexagon SDx environments.
• Develop and maintain reports in the SDx report database using the Microsoft Power BI reporting tool.
• Ensure the system complies with industry standards and regulatory requirements.
• Create reports for contact Key Performance Indicators (KPIs).
• Perform preventative maintenance, including service packs, patches, hotfixes, etc.

Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field.
• A minimum of 3 years of experience working with Asset Information Model or document management systems.
• Experience in software implementation and software development life cycles.
• Familiarity with JavaScript, Python, XML and HTML.
• Experience with document management workflows.
• Working knowledge of using SQL and demonstrated experience using SQL with PowerBI.
• Experience working in a regulated environment and change management.
• Demonstrated experience in working independently.
• Good written and verbal communication skills to support multiple teams/users.
• Has, or can achieve, one of the following certifications: Certification - Hexagon SDx Administrator or Certification - Hexagon Developer.

Nice-to-haves

• Strongly prefer direct experience with Hexagon or Asset Information Models.
• Understanding of pipeline operations and engineering workflows.
• Project management experience.
• Experience with other Hexagon software products (e.g., SmartPlant).
• Microsoft Azure DevOps experience.
• Experience working in Microsoft Virtual Server environments.
• Experience in system and network security.

Benefits

• Life insurance
• Paid time off
• Paid holidays
• Sick time
• Tuition reimbursement
• 401(k)
• Company vehicle
• Health insurance package options that include Flexible Spending & Health Savings Accounts
• 401(k) with up to a 6% match that vests immediately plus an employer discretionary contribution up to 4%
• Wellness Programs
• Employer-paid life insurance, short-term disability, and long-term disability coverage
• Critical Illness & Accident Insurance
• Vacation, sick days, paid caregiver leave, volunteer and bereavement paid time off
• Identity theft protection
• Annual discretionary bonus
• Generous Tuition Reimbursement Program
• Company-paid holidays and floating holidays
• Employee discounts: vehicles, tires, cellular plans, and more
• Career pathing, development programs, and internship programs