Admissions- Administrative Assistant

Beth Israel Lahey Health - Gloucester, MA

Full-time - Entry Level

Gloucester, MA

Ambulatory Health Care Services

About the position

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. This position is a full-time role with a schedule of 40 hours per week, Monday to Friday from 9:30 AM to 6 PM. Benefits start on day one of employment.

Responsibilities

• Respond to calls and/or walk-ins for clients seeking admission.
• Interviews consumer to obtain essential information necessary to meet program admission requirements.
• Maintains a thorough working knowledge of insurance restrictions to ensure appropriate assignments are made.
• Collects all pertinent information regarding service coverage and eligibility.
• Informs clients of sliding fee scale and determines subsidized services when applicable.
• Completes insurance eligibility approval and obtains initial authorization from insurance companies for all consumers, new and readmissions.
• Documents new and/or updates client demographic and billing information in the computer.
• Markets programs by answering questions and providing informational brochures.
• Provides information on updated directory of referral sources and community resources internal and external to BILH BS.
• Assists in emergency situations seeking client treatment.
• Shares full and timely information on any risks identified.
• Scans documents into the electronic system/file when applicable.
• Attends all required supervision and meetings.
• Maintains tracking requirements for program(s).
• Performs other related duties as assigned.

Requirements

• High school diploma or general education degree (GED) required.
• A minimum of 1 year experience in a related field is preferred.
• Experience with Excel, Word, and electronic health records preferred.

Benefits

• Benefits that start day-1!