About the position
As an Admissions Counselor at Sacred Heart University, you will play a pivotal role in promoting the institution within your assigned territory. Your primary objective will be to successfully increase the number of full-time prospective students enrolling in and graduating from Sacred Heart University, aligning with the recruitment and retention goals outlined in the University's Strategic Plan. This position requires a proactive approach to recruitment, necessitating visits to high schools, representation at college fairs, and maintaining professional relationships with school counselors and independent counselors in your territory. You will be responsible for maintaining consistent contact with inquiries to convert them into applicants through interviews, phone calls, and emails, as well as assisting applicants in their journey to becoming enrolled students. In addition to recruitment, you will be expected to develop and implement a strategic plan to achieve enrollment goals for your assigned territory. This includes reading and reviewing applications, entering admission decisions, and presenting information sessions about Sacred Heart University to prospective families and students. You will also attend recruitment events such as open houses and admitted student days, greeting families and answering questions about the University. Given the dynamic nature of the admissions office, additional responsibilities may arise, and teamwork will be essential as you assist colleagues with various projects. The role demands a strong commitment to the Catholic identity and mission of Sacred Heart University, as well as the ability to communicate effectively with diverse stakeholders, including students, faculty, and community leaders. You will need to demonstrate enthusiasm, drive, and a competitive spirit while also possessing the creativity and vision to think outside the box in your recruitment efforts.
Responsibilities
- Plan and execute visits to high schools in assigned territory to promote Sacred Heart University.
- Represent Sacred Heart University at all applicable college fairs.
- Maintain professional relationships with school counselors and independent counselors in assigned territory.
- Maintain consistent contact with inquiries to convert to applicants through interviews, phone calls, and e-mail.
- Assist applicants in converting them to enrolled students through follow-up communication.
- Interview students and follow up with an appropriate personal note.
- Attend staff meetings and contribute to team discussions.
- Develop a strategic plan to achieve the enrollment goal for the assigned territory.
- Read and review applications for assigned territory and enter admission decisions as necessary.
- Present information sessions about Sacred Heart University to prospective families and students before campus tours.
- Gain knowledge and keep up to date with Slate software or applicable CRM.
- Attend recruitment events such as open houses and admitted student days hosted by the Office of Undergraduate Admission.
- Greet families and be available to promote and answer questions on Sacred Heart University.
Requirements
- Bachelor's degree required; advanced degree preferred.
- A valid driver's license with no violations is necessary.
- Bilingual English/Spanish preferred.
- Ability and willingness to support Sacred Heart University's Catholic identity and commitment to students' moral and ethical development.
- High-level communication skills to express the mission and recruiting goals of the University, both orally and in writing.
- Excellent interpersonal skills to work effectively with various stakeholders including the Dean, counselors, faculty, and community leaders.
- Ability to work collaboratively as an admissions team member and develop effective short-range strategic plans.
- Demonstrated enthusiasm, drive, motivational ability, and a competitive spirit.
- Knowledge of computers and an understanding of technology's potential to facilitate the admissions function.
Nice-to-haves
- Experience in higher education admissions or recruitment.
- Familiarity with Slate software or other CRM systems.
- Experience working with diverse populations and understanding of their unique needs.
