About the position
Opportunity: Our admissions advisors are the first point of contact for prospective students, so we are looking for engaging, warm, enthusiastic people who will quickly create meaningful relationships. We hire colleagues who are passionate about the value of higher education, and who want to help our students take the first step in continuing their education. This position is a hybrid role. 1 day a month on campus in Henderson, Nevada is required. The rest of the time will be work from home. Responsibilities: The role of the admissions advisor is to reach out to individuals via phone, or through video conferencing, take incoming calls, and place outbound calls to prospective students. Admissions advisors interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs. During the interview advisors present information about the benefits of education and DeVry University, tailoring their message to the student's needs, motivation, and career goals. Once prospective students decide to enroll, advisors guide them through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing. By networking and building relationships with their students, admissions advisors identify and contact other prospective students.
Responsibilities
- Reach out to individuals via phone or video conferencing.
- Take incoming calls and place outbound calls to prospective students.
- Interview prospective students to determine their motivation for attending college.
- Understand students' career goals and obstacles to education.
- Help students overcome obstacles to education.
- Identify degree programs that match students' needs.
- Present information about the benefits of education and DeVry University.
- Guide students through the admissions process after they decide to enroll.
- Respond to questions and link students to financial aid and academic advisors.
- Gather necessary documents for students to start school.
- Ensure students complete admissions testing.
- Network and build relationships with students to identify other prospective students.
Requirements
- Bachelor's Degree or equivalent relevant experience.
- Ability to come on campus once a month.
- Ability to sit and work at a desk and on the computer for extended periods.
- Quiet, distraction-free work environment during scheduled shifts.
- Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet.
- Passion for education and helping prospective students achieve their goals.
- Enjoy listening to and talking with prospective students over the phone.
- Skills to craft well-written, compelling messages.
- Desire to work with a team and towards team goals while being internally motivated.
- Ability to work a flexible schedule including weeknights and Saturdays.
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- Professional development assistance
- Flexible schedule
