Admissions Advisor (Main Campus)

Full-time - Mid Level

Louisville, KY

About the position

The Admissions Advisor at Sullivan University is responsible for recruiting and enrolling prospective students while ensuring they meet the necessary admission requirements. This role involves managing inquiries, conducting interviews, and facilitating the enrollment process, all while adhering to the university's standards and regulations. The position emphasizes the importance of maintaining contact with enrolled students to ensure retention and success in their chosen programs.

Responsibilities

• Procures and follows-up on prospective student referrals from applicants and other sources.
• Effectively manages all inquiries in accordance with standard operating procedures and best practices.
• Successfully utilizes and manages online chat program to assist website visitors and recruit potential students.
• Conducts interviews and tours with prospective students; determines whether the student meets minimum admission requirements and is otherwise qualified for their program of interest.
• Achieves enrollment and activity goals on an ongoing basis and acts professionally, ethically, and with integrity in all activities.
• Strictly adheres to the provisions of the SUS Admissions Code of Conduct.
• Maintains a thorough knowledge of and complies with all applicable corporate, state, and federal regulations and policies for Admissions.
• Facilitates the student's enrollment and registration process by ensuring proper completion of the enrollment agreement, collection of appropriate fees, scheduling of admissions testing and financial planning appointment, notice of registration and orientation dates.
• Ensures retention of enrolled students by maintaining appropriate and regular contact with applicants and notifying enrolled students of various campus retention activities until they begin class.
• Promptly cancels non-responsive applicants and accurately forecasts projected new students as requested by management.
• Maintains accurate and timely recordkeeping of activities and statuses related to prospective students in the student information and lead management systems.
• Successfully completes all new-hire and ongoing training courses in a timely manner.
• Demonstrates proficiency in the core competencies of the position, including work planning and organizational skills; communication, interpersonal skills and professional development; job knowledge and compliance; judgment and decision making; and teamwork and management.
• Maintains acceptable ratings on the Admissions Experience Survey.
• Assists with and attends department events such as scholarship day, open house, and graduation ceremonies.

Requirements

• 1-5 years related sales experience.
• Excellent written, verbal, and interpersonal skills required.
• Basic knowledge of financial aid programs and procedures.
• Proficient knowledge of academic programs offered by the school.
• Proficient knowledge of all corporate, state, and federal regulations and policies applicable to the position.
• Ability to maintain a flexible work schedule including evenings and weekends.
• Ability to function efficiently and utilize good time management skills in a fast paced and demanding work environment.
• Ability to effectively utilize a computerized lead tracking and data management system, as well as proficient knowledge of Microsoft office products.
• Ability to sit for extended periods of time.
• Ability to hear and speak well enough to communicate with students, visitors, faculty, and staff face to face and via the telephone.
• Ability to conduct extensive phone communications with prospective or enrolled students.
• Ability to maneuver about the facilities in order to give tours to prospective students and families.

Benefits

• Wellness program
• Internal mobility program
• AD&D insurance
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Employee discount
• Referral program