Admissions Advisor
$46,010 - $62,005/Yr
AtWork Group - Hesperia, CA
posted 2 months ago
Full-time - Entry Level
Hesperia, CA
Administrative and Support Services
About the position
The Admissions Advisor plays a crucial role in assisting prospective students in navigating their educational journey. This position focuses on providing guidance and support to help students make informed decisions about their academic and career aspirations. The role requires effective communication and a customer-centric approach in a fast-paced environment.
Responsibilities
- Conduct outreach to prospective students via phone, email, and virtual meetings.
- Provide information about academic programs, admissions requirements, and financial aid options.
- Guide applicants through each step of the admissions process, ensuring timely follow-ups and accurate information.
- Assess prospective students' needs and goals to recommend suitable programs.
- Meet monthly metrics, including response time, application completion rate, and enrollment goals.
- Maintain accurate records and notes in the CRM system to track applicant progress.
- Collaborate with academic departments and student services to facilitate smooth transitions for new students.
Requirements
- Associate's Degree required.
- Experience in CRM systems, sales, or fast-paced customer service environments is preferred.
- Proficient in English and computer literate.
- Ability to manage multiple priorities and meet monthly metrics.
- Pass a criminal background check.
- Work collaboratively within a team environment.
Benefits
- Health insurance
- Dental insurance
- Paid time off
- Vision insurance
