Life Care Center South Shore - Scituate, MA
posted about 2 months ago
Full-time
Scituate, MA
About the position
The Admissions Assistant (Non Nurse) plays a crucial role in facilitating and supporting the admission process at Life Care Centers of America. This full-time position involves ensuring compliance with applicable laws and regulations while providing excellent customer service to patients and their families during the admission process.
Responsibilities
- Gather and enter all necessary admission paperwork.
- Provide assistance for patients and families at the time of admission.
- Assist with follow-up visits and interviews with all new patients after admission.
- Conduct facility tours for potential and newly admitted patients, families, and visitors.
- Exhibit excellent customer service and maintain a positive attitude towards patients.
- Assist in the evacuation of patients as needed.
- Demonstrate dependable, regular attendance.
- Communicate and function productively on an interdisciplinary team.
Requirements
- High school graduate or equivalent.
- Prior healthcare experience preferred.
- Ability to make independent decisions when circumstances warrant such action.
- Knowledge of practices and procedures as well as laws, regulations, and guidelines governing functions in a post-acute care facility.
- Proficiency in all competency areas including patient rights, safety, and sanitation.
- Ability to maintain professional working relationships with associates and vendors.
- Understanding of company policies including harassment and compliance procedures.
