Admissions Assistant

$37,440 - $41,600/Yr

Emilio Sanchez Academy - Naples, FL

Full-time

Naples, FL

About the position

The Admissions Assistant will support the Director of Sales and Admissions in various administrative and operational tasks. This role is crucial for managing student interactions, invoicing, and coordinating with different departments to ensure a seamless experience for students and staff at the academy.

Responsibilities

• Assist the Director of Sales and Admissions in daily tasks and responsibilities.
• Help maintain accurate and up-to-date records in the CRM software.
• Enter and assign new leads in CRM, reply to inquiries and phone calls.
• Coordinate with the marketing team to ensure promotions achieve their stated goals.
• Invoice and post payments for academy programs, including daily programs, adult programs, after-school programs, and special events.
• Track and report on payment statuses and follow up on outstanding payments.
• Manage student arrivals and departures, ensuring smooth transitions.
• Maintain accurate student files and records.
• Send monthly account statements.
• Ensure maintenance, housekeeping, and restaurant supervisors are aware of and addressing academy needs.
• Coordinate with various departments to ensure a high level of service and support for students and staff.
• Assist the Tennis Director in scheduling private lessons.
• Organize airport shuttles for students and guests.
• Assist coaches with weekly activity planning, ensuring a well-organized schedule.

Requirements

• 1 year of experience in Microsoft Office (Preferred)
• 1 year of customer service experience (Preferred)
• Ability to commute to Naples, FL 34105 (Preferred)
• Ability to relocate to Naples, FL 34105 before starting work (Required)

Benefits

• 401(k)
• 401(k) 4% Match
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance