Admissions Assistant

$37,440 - $37,440/Yr

El Jen Skilled Care - Las Vegas, NV

Part-time - Entry Level

Las Vegas, NV

About the position

The Admissions Assistant position at El Jen Healthcare and Rehabilitation Services is a part-time role focused on managing the admissions process for potential residents. The role involves interacting with families, hospitals, and potential residents, providing tours of the facility, and ensuring a smooth admission process. The ideal candidate will have strong communication skills and a compassionate approach to working with the elderly.

Responsibilities

• Manage the inquiry process by taking calls from hospitals, potential residents, and families.
• Provide on-site tours of the Center.
• Manage the general admissions process and respond to inquiries about Center services, policies, and processes.
• Facilitate pre-admission requirements, including following prior authorization processes and copying necessary identification and insurance cards.
• Inform appropriate personnel of incoming residents' care requirements and other admission-specific data.
• Work closely with department managers to facilitate pre-admission needs of residents and families.
• Maintain and update materials related to programs and services, including inquiry packets and brochures.
• Assist in the sales and marketing plan with the census development team and set specific measurable goals.
• Lead the census development team and motivate Center personnel to participate in marketing outreach programs.
• Maintain a database of referral source groups and monitor customer satisfaction.
• Alert department heads and staff of projected changes in admissions, bed changes, and discharges by leading daily admission team meetings.
• Utilize bed management principles and coordinate admissions decisions.

Requirements

• Strong communication skills
• Ability to work collaboratively with others
• Compassionate approach to working with the elderly

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Employee assistance program
• Training & Development Opportunities