University of North Dakota - Grand Forks, ND
posted 16 days ago
Part-time - Entry Level
Hybrid - Grand Forks, ND
Educational Services
About the position
This is a part-time, non-benefited position. Only UND students are eligible to be hired in this position. Call Center Representatives will answer phone calls and emails in our Admissions Call Center. This position also helps greet and check-in visitors at the Admissions office front desk.
Responsibilities
- Answer incoming phone calls
- Complete outgoing calls for specific call groups
- Monitor and respond to emails
- Complete data input
- Miscellaneous office duties such as scanning and printing
- Assist with staffing the front desk to greet and check in campus visitors
- Serve as a model of excellence in professionalism and customer service as you represent the University of North Dakota
- Call Center Reps will be trained as tour guides, including driving tours, to help with tours on a limited basis, if needed
Requirements
- Requires 2nd semester Freshman status level (or above)
- Must have a 2.5+ GPA
- Successful completion of a UND student conduct check
- Applicants must be in good conduct standing with the University
- Morning and Evening availability
- Valid driver's license and ability to pass the driver's training requirement
- Enrolled in a minimum of 1 credit for the employed academic semester
- Successful completion of Criminal History Background Check
