Admissions Coordinator

Brookwood Skilled Nursing & Therapy - Oklahoma City, OK

Full-time - Entry Level

Oklahoma City, OK

About the position

The Admissions Coordinator at Brookwood Skilled Nursing & Therapy is a full-time role focused on managing the inquiry and admission process for prospective residents. This position requires a compassionate and energetic individual who can effectively communicate the facility's patient care vision to residents, families, and community partners. The coordinator will be responsible for ensuring a smooth admission experience and providing essential information about the facility.

Responsibilities

• Complete all admission processes, forms, and facility notification documentation.
• Coordinate and communicate with the Post Acute Liaison and Central Intake Team for smooth care transitions.
• Manage facility inquiry/referral tracking reports.
• Serve as the primary contact for all telephone admission inquiries and requests for pre-admission facility tours.
• Collaborate with facility leadership on customer service programs to enhance senior healthcare outcomes.

Requirements

• Basic computer skills, including proficiency in Microsoft Office.
• Knowledge of senior healthcare services, specifically Skilled Nursing and Long Term Care.
• Experience in customer service and relationship development within the senior healthcare environment.
• Working knowledge of Medicaid, Medicare, and third-party managed care payer sources.
• Business Development/Networking experience is a plus.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee assistance program
• Wage advances via OnShift Wallet
• Education funds and scholarships
• Nurse aide training and certification
• Career ladders for CNA, RN, and beyond
• Clinical hours for college students
• CPR and IV certifications
• Employee Stock Ownership Plan (ESOP)