Admissions Counselor

George Mason University - Arlington, VA

Full-time - Entry Level

Hybrid - Arlington, VA

Educational Services

About the position

The Admissions Counselor at George Mason University plays a vital role in enhancing the recruiting efforts for the Costello College of Business's Graduate Programs. This position focuses on promoting access, diversity, equity, and inclusion to meet the strategic goals of the College and University. The Admissions Counselor is responsible for recruiting, evaluating, and selecting high-quality students, providing expertise on graduate programs, and optimizing university resources. The role involves developing relationships with stakeholders, collaborating with faculty and staff, and supporting the Graduate Admission Team with administrative tasks.

Responsibilities

• Engages in proactive communication strategies to connect with prospective graduate students through various channels, including phone outreach, e-mail, texting, and in-person or virtual admissions consultations.
• Executes admissions consultations, utilizing an online scheduling tool and additional communication methods.
• Encourages quality candidates to advance in their application journey while immersing them in the brand and culture of George Mason University.
• Implements strategies to optimize yield between application stages to enhance the overall admissions process.
• Manages applicant file review for programs applicants, making timely and accurate decisions and recommendations.
• Provides all purchasing and travel administrative support to the graduate admissions team and acts as backup for the Office Manager if required.
• Stays up to date with university and state purchasing and travel policies to ensure compliance in all transactions.
• Uses and learns university and state systems and tools to complete purchasing and travel authorizations, payments, and reimbursements.
• Collaborates with the Director of Graduate Enrollment to track and monitor budgets for efficient resource use.
• Develops and executes a recruitment plan for college campuses throughout the mid-Atlantic.
• Engages in the planning and execution of recruitment programming, including hosting virtual events or traveling to college campuses for information sessions.
• Maintains awareness of services, programs, and courses within the Costello College of Business and the University.
• Builds strong, collaborative relationships with program, College, and University associates.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• Demonstrated work experience in a related professional setting, and experience with administrative tasks.
• Knowledge of Gen Z cultural norms, George Mason University's mission, and financial processes.
• Proficiency with Microsoft Office Suite.
• Well-written, strong group and 1-on-1 communication skills, ethical decision making.
• Customer and service-oriented approach.
• Strong interpersonal skills.
• Ability to work respectfully and professionally with a diverse group of stakeholders.
• Ability to manage time and make good prioritization decisions.
• Financial accountability.
• Valid driver's license.

Nice-to-haves

• Master's degree in related field.
• Demonstrated work experience in higher education admissions, student recruitment, and/or enrollment management.
• Hands-on experience in financial processes and/or data analysis/reporting.
• Knowledge of higher education recruitment and admission best practices.
• Salesforce CRM proficiency, data analytics proficiency, generative AI to optimize efficiency.
• Multi-lingual.
• Skills with financial management, compliance and reporting.
• Ability to work independently and think critically to provide solutions.

Benefits

• Hybrid work environment
• Professional development opportunities
• Diversity and inclusion initiatives
• Access to university resources and programs