Admissions Counselor

$40,000 - $40,000/Yr

George Mason University - Fairfax, VA

Full-time

Hybrid - Fairfax, VA

Educational Services

About the position

The Admissions Counselor at George Mason University plays a crucial role in recruiting new undergraduate students by planning and executing recruitment activities in designated territories. This position involves reviewing applicant files, making admission decisions, and serving as a primary contact for prospective students and their families. The counselor conducts information sessions and engages in various recruitment events to promote the university's offerings and ensure a diverse student body.

Responsibilities

• Actively recruits new undergraduate students by conducting recruitment activities in assigned territories
• Contacts and travels to schools or community colleges
• Meets with prospective students and their families
• Conducts presentations that highlight George Mason University
• Schedules and conducts high school visits and college fairs
• Manages university funds responsibly
• Engages in appropriate follow-up activities with prospective students and applicants encountered during recruitment cycle
• Remains up to date on all relevant information/policies about the institution
• Reviews freshmen undergraduate applicant files and makes appropriate admissions decisions in the student database following established policies and procedures
• Handles a caseload of approximately 3,000 freshmen applicant files
• Supports review of transfer and/or non-degree applicants, as needed
• Serves as an active and committed member of the admissions committee
• Serves as the Counselor of the Day (COD), the on-call person to meet with prospective students and families that walk into the office and as the contact person for any escalations from the front-line service team as scheduled
• Serves as the Informational Officer of the Day (IOD), conducting information sessions presented to prospective students and their families on academics, campus life and how to apply to George Mason University
• Conducts prospective student information sessions several times per month, or as assigned
• Actively participates in admissions events and assists with planning and logistics, as assigned
• Participates in marketing related activities in conjunction with the office of Integrated Enrollment Marketing and the Office of Admissions, as needed
• Reviews, edits, and contributes content related to prospective and admitted undergraduate students.

Requirements

• Bachelor's degree, or equivalent combination of education and experience
• Demonstrated experience providing customer service
• Demonstrated ability to communicate well both verbally and in writing
• Demonstrated analytical skills
• Skill in public speaking in large and small group situations
• Ability to perform work with substantial attention to detail
• Demonstrated ability to work effectively and respectfully in a team environment and with diverse populations
• Ability to handle sensitive and/or confidential information and situations
• Ability to prioritize tasks in a deadline-driven environment
• Proficient in the use of related technology with willingness and ability to learn new systems
• Must currently possess an appropriate, active, valid motor vehicle operator's license that meets all of GMU's requirements for operating state vehicles and equipment under Mason's Vehicle Use Policy.

Nice-to-haves

• Previous experience working in an office setting
• Experience working in higher education with knowledge of the admissions process
• Previous experience with Ellucian Banner software
• Previous experience with Salesforce CRM
• Familiar with Mason's physical campus and surrounding area
• Familiar with Mason's diverse population, admissions processes, campus offerings for students, and campus events
• Bilingual.