Admissions Operations Coordinator

$37,440 - $44,782/Yr

The Chicago School Of Professional Psychology - Richardson, TX

Full-time

Richardson, TX

Educational Services

About the position

The Admissions Operations Coordinator plays a crucial role in providing exceptional customer service and administrative support within the admissions department of The Chicago School of Professional Psychology. This position serves as the first point of contact for students, visitors, and staff, ensuring smooth operations in a fast-paced environment while assisting multiple departments.

Responsibilities

• Greeting, directing, and maintaining relationships with students, visitors, staff, and faculty by handling questions and concerns with speed and professionalism.
• Serving as campus proctor.
• Collecting payments and other miscellaneous fees for Financial Aid, Library Services, and other departments.
• Supporting the Admissions department by fielding incoming calls, documenting recruitment leads in Salesforce, scanning, printing, and linking student documents in Perceptive Content, preparing admissions folders and additional marketing materials for prospective students, and creating reports in Salesforce including the daily applicant report.
• Working closely with the admission operations and accounting departments to ensure proper linking of documents and advising of forms or payments made by students.
• Reordering admission materials as needed.
• Responsible for ad hoc projects and administrative tasks supporting the Office of the Campus President.
• Handling other projects as assigned by the Senior Director of Admissions.

Requirements

• High School diploma or equivalent required; associate-level coursework or higher preferred.
• One to two years of customer service-related work experience required.
• Two to three years administrative assistant experience with document imaging experience and high call volume in a fast-paced environment preferred.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Microsoft Outlook.
• Strong written and verbal communication skills, with a comfort level of communicating with students and all levels of faculty and staff.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and take ownership for projects.
• Strong customer service skills and ability to work with different personalities.

Benefits

• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement