Admissions Representative - Career Opportunity!

$58,240 - $70,720/Yr

Unitek Learning - Hayward, CA

Full-time - Entry Level

Hybrid - Hayward, CA

Educational Services

About the position

The Admissions Representative is responsible for recruiting qualified students for the college's academic programs in a compliant and professional manner. This hybrid position involves both on-campus and remote work, focusing on providing guidance and assistance to potential students regarding enrollment and the admissions process. The role requires evaluating student inquiries, resolving issues, and ensuring compliance with governmental regulations and accreditation standards while maintaining a positive attitude and strong work ethic.

Responsibilities

• Recruit qualified students for academic programs in a compliant manner.
• Provide information and guidance to potential students regarding enrollment and admissions.
• Evaluate and resolve student inquiries and issues to ensure satisfaction.
• Uphold enrollment standards by complying with governmental regulations and accreditation standards.
• Take inquiry calls from potential students and encourage them to schedule interviews.
• Return web inquiries and calls promptly with accurate program information.
• Make outbound calls to potential students expressing interest in the institution.
• Participate in organized phone-a-thons and dialing campaigns.
• Follow up on inquiries that fail to schedule interviews or dropped students.
• Schedule and conduct student interviews, ensuring compliance with company policy.
• Utilize approved company materials during the interview process.
• Explain program offerings and match them to student needs during interviews.
• Serve as a liaison between students and campus, assisting with enrollment forms.
• Mentor and advise students on available programs and eligibility requirements.
• Accurately account for all inquiries and admissions activity.
• Complete daily activity reports and keep required reports current.
• Attend and complete all required training for the position.

Requirements

• Minimum 2 years of customer service, telemarketing, or sales experience, preferably in admissions.
• Strong consultative sales or recruiting experience is preferred.
• Excellent presentation skills and ability to fulfill company key behaviors.
• Associates Degree or above is required.
• Knowledge of Microsoft Office Suite: Word, Excel, Outlook.
• Ability to work assigned/flexible hours necessary to complete the job.

Nice-to-haves

• Experience in a for-profit educational environment is a plus.

Benefits

• Medical, Dental and Vision insurance starting the 1st of the month following 30 days of employment.
• 2 weeks' starting vacation per year, increasing based on years of service.
• 12 paid holidays and 2 floating holidays.
• 401k with company match.
• Company paid life insurance at 1x's annual salary.
• Leadership development and training for career advancement.
• Tuition assistance and forgiveness for employees and their families up to 100% depending on the program.