Admissions Representative - UG and Intl Admissions (S748)

$49,046 - $56,410/Yr

Azusa Pacific University - Azusa, CA

Full-time - Entry Level

Azusa, CA

Educational Services

About the position

As an Admissions Representative at Azusa Pacific University, you will play a crucial role in guiding prospective students through their inquiry, application, and enrollment processes. This position focuses on delivering exceptional customer service and actively recruiting students into APU's undergraduate and graduate programs. You will be responsible for achieving enrollment goals, maintaining regular contact with prospective students, and managing recruitment territories while promoting a Christ-centered, multicultural community.

Responsibilities

• Provide consistent, accurate, and timely information to prospective students via phone, email, text, and mail.
• Answer questions and guide prospective students through the application and enrollment process.
• Achieve targets for moving inquiries to applicants, applicants to admitted students, admitted students to deposits, and deposits to enrolled students.
• Keep in touch with assigned students through calls, texts, and emails.
• Plan and execute yield events for your territory or program to encourage enrollment.
• Make 50 outbound calls per day and respond to emails and voice messages within one business day.
• Schedule, promote, and lead meetings, and attend college fairs and events to recruit students.
• Ensure application files are complete and make preliminary admission recommendations for undergraduate programs.
• Promote and participate in admissions events on campus, at regional campuses, and at feeder schools.
• Develop and maintain relationships with high schools, community colleges, universities, churches, organizations, and businesses.
• Oversee assigned Admissions Assistant to ensure tasks are completed to a high standard and on time.
• Advise students on the admission process and programs of interest.
• Provide financial aid information and connect students to Student Financial Services.
• Travel locally, domestically, or internationally to recruit prospective students.
• Maintain the admissions database with daily updates and report management.
• Provide input for marketing efforts based on current trends and changes in higher education.
• Support a Christ-centered, multicultural community that values diversity.

Requirements

• Bachelor's Degree required.
• One to two years of experience in admissions, sales, customer service, or a related field.
• Strong communication and interpersonal skills.
• A genuine enthusiasm for higher education and helping students achieve their goals.
• Ability to work collaboratively with a diverse team, demonstrating flexibility and a positive attitude.
• Strong organizational skills with the ability to manage multiple tasks and deadlines efficiently.
• Proficient in Google Apps, Microsoft Office, Word, and Excel.

Nice-to-haves

• Experience in higher education admissions or recruitment.
• Familiarity with financial aid processes.

Benefits

• Competitive benefits package including health insurance, retirement plans, and paid time off.