Admissions Specialist, Online College

Loyola University New Orleans - New Orleans, LA

Full-time - Entry Level

Hybrid - New Orleans, LA

Educational Services

About the position

The Admission Specialist for Loyola Online in City College will serve as the point contact to ensure efficient and timely processing of all admissions decisions for online undergraduate programs. The Admissions Specialist will also assist with Loyola Online's financial aid and student financial services processes. This will include educating students about their aid and payment options, while promoting a greater understanding of financial policies and wellness through student contact, meetings, and information sessions. This position works on Loyola University New Orleans Main Campus.

Responsibilities

• Manage, review, evaluate, and process online undergraduate admissions applications for admissions decisions.
• Contact applicants regarding their applications as applicable. Collaborate with team members on the application follow-up process.
• Assess, evaluate and post college credit into Colleague for online transfer applicants.
• Responsible for the upkeep of all applications and supporting documents for the online population including requesting, verifying, and posting transcripts, corrections, deferrals and withdrawals as well as requests from main campus students wanting to move to an online program.
• Efficiently and quickly coordinate online re-admit application processes, input data from non-Loyola academic transcripts, and maintain and organize documentation to present re-admit applicant files to the Admissions Review Committee for admissions decisions.
• Assist prospective students, applicants, and admitted students by responding to their inquiries by email, text, phone, or Zoom. Document all student outreach and interactions in Slate.
• Provide financial aid information to prospective students. Discuss and answer general student questions as it relates to their overall financial aid offer and payment options.

Requirements

• Bachelor's degree required.
• Minimum of two years of experience in Admissions/Financial Aid/Enrollment Management.
• Demonstrated ability to work independently and in a collaborative team environment.
• Ability to deliver effective results, meet tight deadlines, and targets.
• Strong attention to detail and propensity for accuracy.
• Ability to adapt to new and rapidly changing situations.
• Demonstrated problem-solving and time management skills.
• Excellent organizational and interpersonal skills. Ability to advise and provide solutions to problems.
• Ability to manage a dynamic daily schedule and deliver short term results while maintaining a long-term perspective and moving the college forward towards its strategic enrollment goals.
• Knowledge of Slate, Colleague, data integration and college enrollment processes are preferred.
• Ability to work nights and weekends as needed.

Nice-to-haves

• Knowledge of Slate, Colleague, data integration and college enrollment processes are preferred.