Admissions Support Associate

$16 - $24/Yr

Strategic Education - Nashville, TN

Full-time - Entry Level

Hybrid - Nashville, TN

Educational Services

About the position

The Admissions Support Associate will interface with Admissions Officers and support other admissions staff to provide valuable administrative and coordination support to the whole Admissions Operations department. This position is responsible for maintaining audit compliance related to all admissions documents for new and returning student applicants, including reviewing and processing files of new student applicants for completeness.

Responsibilities

• Enters data including student inquiries and applications into the Admissions Information System.
• Reviews incoming student applications for accuracy and routing to appropriate account.
• Admits and matriculates prospective students and follows up with the Admissions Officers if needed.
• Reviews files of new student applicants for completeness and uploads completed files to the document management system.
• Completes role specific training.
• Weekend and evening hours are required.
• Other duties as assigned.
• Annual performance evaluation to be conducted jointly by Associate Manager.

Requirements

• At least one year of administrative or coordinator experience is required.
• Two years of college is required.
• Excellent organizational, interpersonal, and customer service skills.
• Detail-oriented and self-motivated.
• Must have strong computer skills (Excel, Outlook, PowerPoint, Word, etc.).
• Ability to work in a fast-paced environment.
• Excellent oral and written communication skills.

Benefits

• Medical, dental, vision, life and disability plans.
• Well-being incentives.
• Parental leave.
• Paid time off.
• Certain paid holidays.
• Tax saving accounts (FSA, HSA).
• 401(k) retirement benefit.
• Employee Stock Purchase Plan.
• Tuition assistance.
• Entertainment and retail discounts.
• Overtime pay for non-exempt employees.