Adobe Customer Journey Analytics Consultant

$63,200 - $169,800/Yr

Accenture - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Adobe Customer Journey Analytics Consultant role at Accenture involves leveraging expertise in Adobe's analytics solutions to help clients transform their data into actionable insights. The consultant will lead teams in designing and implementing large-scale analytics solutions, focusing on Adobe Customer Journey Analytics and Adobe Analytics. This position requires collaboration with business stakeholders to create insightful reports and dashboards that address critical business questions, ensuring adherence to data governance policies and best practices.

Responsibilities

• Lead teams to design, build, and maintain large-scale analytics solutions.
• Strategize and implement Adobe Analytics and Customer Journey Analytics solutions with client Business and Marketing teams, Architects, and Developers.
• Work with client stakeholders to determine reporting requirements and KPIs for cross-organizational use cases.
• Design and build cross-channel reports in Customer Journey Analytics to derive meaningful insights from large datasets.
• Ensure Data Governance policies and best practices are implemented and enforced across all systems.
• Build and maintain Data Views and Connections in CJA, collaborating with AEP Data Engineers to ingest additional data sources.
• Provide and evangelize best-in-class documentation and enablement.
• Articulate complex ideas clearly, both verbally and in writing.
• Exemplify excellent consulting skills, diplomacy, effective messaging, and team mentorship abilities.

Requirements

• A minimum of 2 years of experience implementing an Adobe Experience Cloud analytics product (Adobe Analytics or Customer Journey Analytics) along with Adobe Tags.
• A minimum of 1 year of hands-on experience working with Adobe Customer Journey Analytics.
• Bachelor's Degree or equivalent (12 years) work experience (If an Associate's Degree, 6 years of work experience).

Nice-to-haves

• Certified in at least 1 Adobe Experience Cloud product (Customer Journey Analytics, Analytics, Real-Time CDP, Journey Optimizer).
• Proficient in SQL, Python, or an equivalent coding language for data processing and analysis.
• Experience implementing Adobe Real-Time CDP or Adobe Target.

Benefits

• Diversity and inclusion initiatives
• Equal Employment Opportunity policies
• Veteran employment opportunities
• Reasonable accommodation for disabilities or religious observances