323Ink.Com - Jeffersonville, IN
posted 2 months ago
The Customer Service and Prepress position at 323ink, LLC is a full-time role that requires a blend of customer service skills and technical abilities, particularly in Adobe Illustrator. The successful candidate will work closely with another team member to manage customer inquiries and assist in the preparation of artwork for printing. This role is essential in ensuring that customer needs are met efficiently and that the artwork meets the required specifications for production. The work hours are structured from Monday to Thursday, with shifts starting at either 6 am or 7 am and ending at 4 pm or 5 pm, respectively. This schedule allows for a focused work environment while providing ample time for personal commitments during the week. In this position, you will be responsible for a variety of tasks that include answering customer emails, setting up online stores, and creating mock-ups of artwork proofs using Adobe Illustrator. Additionally, you will generate printer setup files, which are crucial for the production process. The role requires a proactive approach to problem-solving and the ability to communicate effectively with customers to ensure their needs are met. As part of the Prepress team, attention to detail and a commitment to quality are paramount, as the accuracy of the artwork directly impacts customer satisfaction and the overall success of the printing process.