ADOC- Receptionist - FT/Days

$37,856 - $50,066/Yr

Mee Memorial Healthcare System - Greenfield, CA

Full-time - Entry Level

Greenfield, CA

About the position

The Receptionist position at ADOC involves performing a variety of clerical and receptionist duties related to patient registration and insurance verification within a Medical Clinic. The role is essential for ensuring smooth operations at the front desk, including appointment scheduling, answering phones, data entry, and handling patient interactions with courtesy and professionalism.

Responsibilities

• Interview patients to obtain complete and accurate personal, demographic, and financial information for admission.
• Verify insurance coverage and obtain prior authorizations as needed.
• Schedule appointments for patients and manage incoming referrals in a timely manner.
• Respond to communications from patients and staff, including phone calls and messages.
• Document no-show visits and follow up with patients as per clinic policy.
• Assist patients and families with billing inquiries and payment options.
• Perform cashier functions and ensure cash handling policies are followed.
• Operate the clinic telephone switchboard and respond to emergency codes efficiently.
• Support billing activities through miscellaneous clerical duties and maintain accurate filing systems.
• Assist with medical record collection and ensure proper documentation is delivered to the Medical Records staff.

Requirements

• High School Diploma or its equivalent.
• Knowledge of office organization and basic clerical skills.
• Experience with computer terminals.
• Basic knowledge of insurance billing (preferred).
• Familiarity with medical terminology (preferred).
• Bilingual (English/Spanish) required.

Nice-to-haves

• Basic knowledge of insurance billing
• Medical terminology knowledge

Benefits

• Competitive hourly wage ranging from $18.20 to $24.07
• Full-time regular employment status
• Opportunities for professional development and training