State of Arkansas - Little Rock, AR

posted 4 months ago

Full-time - Mid Level
Little Rock, AR
Executive, Legislative, and Other General Government Support

About the position

The Arkansas Department of Parks and Tourism (ADPT) is seeking a Research Project Coordinator to oversee the Tourism Division's research program and manage the literature inventory and fulfillment process. This role is pivotal in analyzing and developing research methodologies that address the evolving needs of the tourism sector. The coordinator will serve as a consultant to tourism partners and vendors, ensuring that their research needs are met effectively. The position requires a comprehensive understanding of the travel and tourism industries, as well as market research principles and statistical methodologies. In this role, the coordinator will be responsible for conducting various research projects, monitoring the literature fulfillment process, and making recommendations to improve literature distribution. The coordinator will also develop and maintain research databases to ensure accuracy and relevance to the Division's information needs. Additionally, the coordinator will prepare detailed research reports and analyses for senior management and the Arkansas State Parks, Recreation and Travel Commission, and will be expected to present findings at meetings and conferences. The position also involves supervising a small team, which includes interviewing, hiring, training, and evaluating staff performance. The coordinator will develop and manage work plans and budgets to meet the section's goals and objectives. Furthermore, the role includes promoting the state's tourism industry by establishing relationships with trade operators and other organizations, leading collaborative partnerships, and representing the department at various tradeshows and meetings. A valid driver's license is required, and a driving record check will be performed.

Responsibilities

  • Conduct the Division's research projects, analyzing relevant research methodologies and developing new methods to address changing needs.
  • Serve as a consultant to tourism partners and vendors regarding tourism research needs.
  • Monitor the literature fulfillment process and evaluate literature distribution issues.
  • Develop and maintain research databases for accuracy and relevance to the Division's information needs.
  • Prepare research reports, analyses, and recommendations for senior management and the Arkansas State Parks, Recreation and Travel Commission.
  • Make presentations and attend meetings and conferences as required.
  • Supervise a small professional and administrative support staff, including hiring, training, and evaluating performance.
  • Develop and manage section priorities, work plans, and budget to ensure goals and objectives are met.
  • Promote the state's tourism industry by establishing and maintaining relationships with trade operators and other organizations.
  • Lead and organize collaborative partnerships with communities and counties on group and international travel issues.

Requirements

  • Formal education equivalent of a bachelor's degree in economics, statistics, hospitality, tourism, business administration/management, or a related field.
  • Three years of experience in hospitality, statistics, or tourism industry, including one year of leadership experience.
  • Knowledge of the travel and tourism industries and market research principles and practices.
  • Ability to analyze the economic impact of tourism in Arkansas and evaluate the effectiveness of programs and services.
  • Ability to prepare and present programmatic or technical information to diverse groups.
  • Proficiency in using various software applications to produce analyses, reports, and written communications.

Nice-to-haves

  • Experience in managing tourism-related research projects.
  • Familiarity with statistical software and data analysis tools.
  • Strong communication and interpersonal skills for stakeholder engagement.

Benefits

  • Paid holidays
  • Annual and sick leave
  • Health insurance
  • Retirement pension
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