State of Nevada - Minden, NV
posted 4 days ago
About the position
Adult Rights Specialists provide assistance and advocacy to protect and enhance the health, safety, welfare and rights of older persons (adults 60 and older) and/or vulnerable persons (adults with intellectual, physical or related disabilities), henceforth referred to as clients. Under limited supervision, incumbents, in addition to performing the full range of duties described in the series concept, investigate complaints made by or on behalf of clients residing in the community or who reside in facilities such as skilled nursing, group homes, homes for individual residential care, and assisted living facilities; work on behalf of clients under strict consent and confidentiality guidelines; provide information to clients' family members, facilities and other agencies regarding a variety of topics relative to client care; provide advocacy and case management services to clients; provide training on a variety of topics regarding long-term care, resident rights, dignity and respect, abuse, abandonment, neglect, isolation, exploitation, quality of care and quality of life; assist in the development and support of long-term care residents and family councils, track trends in facilities, and make referrals to other agencies as appropriate; provide Medicaid outreach by providing information to the public about Medicaid eligibility and services; and monitor Medicaid provider compliance and work to resolve provider service issues. This is the advanced journey level in the series.
Responsibilities
- Investigate complaints made by or on behalf of clients residing in the community or facilities.
- Provide information to clients' family members, facilities, and other agencies regarding client care.
- Provide advocacy and case management services to clients.
- Conduct training on long-term care, resident rights, and related topics.
- Assist in the development and support of long-term care residents and family councils.
- Track trends in facilities and make referrals to other agencies as appropriate.
- Provide Medicaid outreach and information about Medicaid eligibility and services.
- Monitor Medicaid provider compliance and resolve provider service issues.
Requirements
- Experience in advocacy and case management for older or vulnerable adults.
- Knowledge of long-term care regulations and resident rights.
- Ability to conduct investigations and assess client needs.
- Strong communication skills for training and outreach activities.
Nice-to-haves
- Experience working in Adult Protective Services or Long-Term Care Ombudsman programs.
- Familiarity with Medicaid services and eligibility requirements.
Benefits
- Innovative thinking and teamwork environment.
- Positive working environment with friendly co-workers.
- Commitment to inclusiveness and diversity within the workforce.
