Adult Services Coordinator

$37,440 - $37,440/Yr

Blanchester Public Library - Blanchester, OH

Full-time - Entry Level

Blanchester, OH

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About the position

The Adult Services Coordinator at Blanchester Public Library is responsible for executing innovative library services for adults, focusing on planning, conducting, and advocating programs and outreach activities in the Blanchester area. This role involves providing assistance to library patrons and ensuring that programming meets community needs through feedback and clear objectives.

Responsibilities

• Initiates, plans and conducts programs and activities that encourage the use of the library by adults.
• Ensures that programming and services meet the needs of the community by soliciting participant feedback and developing clear goals and objectives for adult programming.
• Assesses programs by keeping record of attendance and providing a monthly statistical report to the Director.
• Initiates and fosters cooperative relationships and programming partnerships with local groups, agencies, and individuals.
• Promotes library events and services in-person at local organizations.
• Represents the library at planned outreach events.
• Periodically teaches classes on a variety of topics, including basic computer skills and the library's digital resources.
• Assists the Youth Services Coordinator in preparation and presentation of programs to children and teens, as needed.
• Employs various strategies and methods to market programs to a broad audience.
• Prepares displays, bibliographies, bookmarks, or other suitable materials to support program topics.
• Performs reference and reader's advisory services in person, by telephone and by e-mail, using materials in a variety of formats.
• Interprets the library's policies and procedures to the public in a customer-friendly manner; responds to patron concerns and complaints and conducts conflict resolution.
• Provides exemplary customer service to patrons of all ages.
• Maintains the library's reputation and positive image in the community.
• Maintains files, prepares reports, and compiles statistics, as needed.
• Assists at other library service desks, as needed.
• Attends workshops, conferences, training sessions and reads professional literature to stay current in the field; incorporates new developments into the Library's services.

Requirements

• Bachelor's degree or equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities.
• Knowledge of recreational and educational needs of adults along with community interests, trends, and resources.
• Ability to effectively plan, coordinate and present public programs and engage community partners, patrons, and staff in promotion of programs.
• Excellent customer service and computer skills, with a strong working knowledge of social media.
• Public service experience preferred.
• A valid driver's license and reliable transportation is required.

Nice-to-haves

• Education at the university level in community or public relations, education, marketing, or a related field is preferred.

Benefits

• 403(b)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance