Advance Office Clerk

B.E.A.T. Llc. - San Antonio, TX

Full-time

San Antonio, TX

Professional, Scientific, and Technical Services

About the position

The Advance Office Clerk at BEAT LLC provides essential reception and administrative support in non-direct patient care areas at Brooke Army Medical Center (BAMC). This role involves managing work orders, coordinating maintenance and supply parts, and ensuring effective communication with customers and clinical staff. The position requires attention to detail and the ability to handle various clerical tasks efficiently.

Responsibilities

• Provide reception and administrative support in non-direct patient care areas.
• Serve as Work Order Clerk, TMDE Coordinator, and Supply Parts Clerk.
• Manage customer service-oriented duties through various communication channels.
• Receive and enter MDE work requests in the APSR system.
• Maintain the APSR work order register and manage MDE assignments.
• Verify accuracy of work order information and equipment records.
• Generate management reports using designated business software in APSR.
• Complete and forward required reports to appropriate activities.
• Update internal documents and rosters as required by the NCOIC.
• Reconcile the warranty service report monthly and maintain warranty files.
• Review open unscheduled work orders for MDE under warranty.
• Send monthly SPM notifications and maintain email records.
• Maintain BES disinfection station supplies and manage inventory of parts.
• Issue, receive, and maintain inventory of tools and TMDE.

Requirements

• High school graduate or equivalent.
• Minimum of six (6) months experience in clerical, inventory, and parts supply tasks.
• Detail-oriented with effective time management skills.
• Ability to inventory, ship, receive, and issue MDE and supplies.
• Knowledge of Microsoft operating systems and Office suite products.
• Ability to maintain accurate records of repairs and calibrations.
• Understanding of TJC and other applicable standards and regulations.
• Ability to lift up to 50 pounds and perform physical tasks related to MDE retrieval.

Nice-to-haves

• Experience in a healthcare or clinical environment.
• Familiarity with administrative and clinical software products used at BAMC.