Waystar - Louisville, KY
posted 5 months ago
Right now, we are looking for an outstanding, brilliant, and driven mid-level Application Engineer to join our growing team. While our Advanced Application Engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology and the Business teams to design, build, and implement amazing web and process applications. These Team Members are also charged with assisting the Client Success department in resolving issues relating to production processes. The Advanced Application Engineer is responsible for troubleshooting and resolving technical issues as well. The role involves proposing technical solutions to the Manager of Application Engineering, designing, developing, testing, and implementing improvements or new features into the Waystar website and core processing applications. The engineer will be responsible for developing and augmenting applications based on functional and technical specifications while adhering to Waystar coding standards and approved technologies. Unit testing all changes on development is crucial, and the engineer will work with the appropriate Business and/or Technology Owner(s) to ensure that the developed solution meets business requirements. Communication is key in this role, as the engineer will need to communicate development progress daily to senior-level team members and attend to any work items assigned through the internal case system in a timely fashion. Taking ownership of work items assigned, communicating estimates and daily progress as part of the SDLC process, and actively working to resolve issues blocking progress are essential responsibilities. The engineer will also assist in the QA process and participate in Production Code Turn days, providing instructions for deploying code changes successfully and for Smoke Testing code post-release. Developing and maintaining open and fluid communication with management and a positive relationship with other team members is vital. The engineer will handle assignments that require moderate technical and/or business domain research with minimal oversight, assist in the creation and/or approval of technical specifications, and identify areas in the application that need to be refactored. Working with various departments and team members to design and/or implement various new enhancements to the existing web application is also part of the job, including SQL table design, SQL stored procedure design, and process design in the designated programming language. The engineer will track any changes required by such development using internal tools and communicate to the QA Team any abnormalities required to push the changes from development through the various stages to production. Identifying and informing the Manager of Application Engineering of areas of the application that can be improved by refactoring, optimization, or other improved technology solutions is also a key responsibility.