Honeywell International - Fort Washington, PA

posted 3 months ago

Full-time - Mid Level
Fort Washington, PA
Computer and Electronic Product Manufacturing

About the position

As the Advanced Field Service Engineer for the Region at Honeywell, you will play a crucial role in the design, engineering, configuration, implementation, commissioning, and ongoing support and maintenance of all Operational Technology (OT), Enterprise Applications, and Connected Services delivered into the service Line of Business (LOB). This position is pivotal in ensuring adherence to the centralization and standardization of OT, ICT, and Cybersecurity implementations and services. Your efforts will promote, deliver, and maintain more connected, operationally critical solutions for our customers, ensuring alignment and consistency with global standards and guidelines. In this role, you will be responsible for driving alignment and standardization in the installation, upgrades, and support maintenance of OT, Enterprise Applications, and Connected Services that are integral to Honeywell's solutions. This will enable effective execution for our customers while reducing risk, cycle times, variation, and costs associated with delivery and service. You will collaborate with peers to identify opportunities for streamlining delivery through the utilization of digital deployment tools and centralized deployment standards, ensuring that our solutions are delivered efficiently and effectively. Your expertise will be essential in troubleshooting and resolving complex technical issues for our customers, providing advanced technical support and expertise for our Building Automation solutions. You will also conduct training sessions for customers and field service engineers, ensuring that all stakeholders are well-equipped to utilize our solutions effectively. Staying updated with industry trends and advancements will be a key part of your role, allowing you to provide valuable recommendations for improvement.

Responsibilities

  • Troubleshoot and resolve complex technical issues for our customers
  • Provide advanced technical support and expertise for our Building Automation solutions
  • Collaborate with cross-functional teams to ensure successful implementation of our solutions
  • Conduct training sessions for customers and field service engineers
  • Stay updated with industry trends and advancements, and provide recommendations for improvement

Requirements

  • High School Diploma
  • 2+ years' experience in the design, implementation and maintenance of Honeywell OT, Enterprise Applications and Connected Services
  • Valid Driver's License

Nice-to-haves

  • Bachelor's Degree in Software Engineering, Electrical Engineering, Mechanical Engineering or Mechatronics Engineering
  • Strong understanding of Honeywell's OT, Enterprise Applications and Connected Services (EBI, DVM, Energy Manager, Forge, OBS, Pulse, Vector etc.)
  • Strong understanding of industry standard communications protocols (BACnet, Modbus, OPC, SNMP, API)
  • Knowledge of ICT/Cybersecurity fundamentals
  • Intermediate to Advanced computer skills
  • Fundamental knowledge of 3rd party IoT technologies and software applications
  • Fundamental knowledge of Honeywell field applications (HVAC, Security, CCTV, Fire etc.)
  • Demonstrated experience in organizing and directing work activities according to priorities, and to meet deadlines involving multiple systems projects and vendors
  • Excellent analytical and problem-solving skills and the ability to develop innovative and creative solutions in a complex multiple systems environment
  • Understanding of Honeywell building technologies and application (BMS, Security, CCTV, Fire etc.)
  • Proven track record in a project engineering capacity involved in the design and delivery of technology-based projects
  • Previous exposure to a site base, construction environment
  • Exposure to Sales bid process
  • Involvement in Design and Construct Projects

Benefits

  • Medical, Vision, Dental, Mental Health Benefits
  • Paid Vacation
  • 401k Plan/Retirement Benefits (as per regional policy)
  • Career Growth Opportunities
  • Professional Development Programs
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